Privacy Policy

 

Introduction

At Virgin Islands Yacht Charters, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information. We encourage you to read this document carefully to understand our practices regarding your personal data.

This Policy covers personal information provided to us directly by you or by others on your behalf. We may use this information for the purposes described in this Policy or for other purposes that are disclosed to you at the time of collection.

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Key Terms

Throughout this Policy:

• "our," "we," or "us" refers to Virgin Islands Yacht Charters as the data controller under applicable data protection laws;

• "Personal Data" means any information that can identify you as an individual, either directly or indirectly;

• "You" or "your" refers to clients, client representatives, business contacts, vendors, job candidates, employees, and visitors to our website at www.virginislandsyachtcharters.com.

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Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal data and receive information about how we process it

• Request correction of inaccurate or incomplete personal data

• Request deletion of your personal data in certain circumstances

• Object to our processing of your personal data when we base such processing on our legitimate interests

• Withdraw your consent at any time (where our processing is based on your consent)

• Request restrictions on how we process your personal data

• Data portability (receiving your data in a structured, commonly used format)

To exercise these rights or to ask questions about our data practices, please contact our Data Protection Team using the contact information provided at the end of this Policy.

For marketing communications, you can opt out at any time by using the unsubscribe link in our emails or by contacting us directly.

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Legal Basis for Processing

We only process your personal data when we have a valid legal reason to do so, which may include:

• To fulfill our contractual obligations to you

• To comply with our legal obligations

• To pursue our legitimate business interests

• With your consent

• To establish, exercise, or defend legal claims

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Text Messaging (SMS) Communications/Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Virgin Islands Yacht Charters. This includes SMS messages for scheduling, payments reminders, reservation confirmations, booking updates, procedure information, and service notifications.

Important information about our SMS services:

• Messaging frequency may vary

• Message and data rates may apply

• Your SMS consent is not shared with third parties for marketing purposes

• To opt out at any time, text STOP to any message

• For assistance, text HELP or visit our website at www.virginislandsyachtcharters.com

• SMS messages may be sent using automated technology

• Consent to receive SMS is not required as a condition to book a charter or purchase any products or services

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Information We Collect and How We Use It

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Business Contacts

What we collect: Contact and professional details such as name, job title, company, email address, phone number, and business interests. We gather this information through our customer relationship management system, during networking events, when providing services, or through our website.

How we use it:

• To communicate about our services, events, and industry updates

• To maintain and develop our professional relationship

• To analyze trends and improve our marketing effectiveness

• To invite you to relevant events and webinars

How long we keep it: We retain this information for as long as we maintain a business relationship with you. If you request removal, we'll delete your information from our marketing database, though we may retain minimal information to record your preference not to be contacted.

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Clients and Their Representatives

What we collect: We ask clients to provide only the personal data necessary for us to deliver our services. This typically comes directly from you or from authorized third parties.

How we use it:

• To provide the services you've requested

• To manage billing and payment arrangements

• To maintain and improve our client relationships

• To conduct required background and identity checks

• To comply with legal and regulatory requirements

How long we keep it: Client records are generally retained for 10 years after service completion, though this may vary based on legal requirements and the nature of the services provided.​

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Vendors and Contractors

What we collect: Contact information, service details, and payment information from our suppliers and contractors.

How we use it:

• To manage our relationship with suppliers

• To receive and evaluate services

• To process payments

• To facilitate service delivery to our clients

How long we keep it: Vendor information is typically kept for 12 years after our business relationship ends, subject to legal and regulatory requirements.

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Website Visitors

What we collect: Information provided when signing up for events, newsletters, or other content, plus standard technical information like cookies.

How we use it:

• To provide requested information

• To improve website functionality

• To analyze website usage patterns

• To secure our website

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Sharing Your Information

We may share your personal data with:

• Service providers who help us operate our business

• Professional advisors such as lawyers, accountants, and auditors

• Other companies in our corporate group, where applicable

• Third parties involved in hosting or organizing events

• Regulatory authorities, courts, and government agencies when required by law

When we share your information, we do so in accordance with data protection laws and with appropriate safeguards in place.

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International Data Transfers

Our operations may require us to transfer your personal data to countries outside your home country, including to countries that may not provide the same level of data protection. When we make such transfers, we implement appropriate safeguards to ensure your data remains protected, which may include:

• Standard contractual clauses approved by relevant data protection authorities

• Other legally approved transfer mechanisms

• Contractual commitments from recipients to protect your data

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Data Security

We employ appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure network architectures

• Encryption of sensitive information

• Access controls and authentication procedures

• Regular security assessments

• Confidentiality agreements with employees and service providers

While we take reasonable steps to protect your information, no security system is impenetrable.

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Third-Party Websites

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any site you visit via links from our website.

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Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be posted on our website with the effective date. Significant changes will be communicated to you where required by law.

This Policy was last updated on: March 2025.

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Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Administrator:

Kristi Query

Email: kristi@viycstt.com

Mailing Address: 6501 Red Hook Plaza, Ste 201-573, St Thomas, VI 00802